Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, place an order, subscribe to a meal plan, or contact our support team. This includes your name, email address, phone number, delivery address, payment information, and meal preferences. We also automatically collect certain information when you use our services, including device information, IP address, browser type, and usage patterns.

2. How We Use Your Information

We use the information we collect to process and deliver your orders, manage your subscription, communicate with you about your account and orders, send promotional communications (with your consent), improve our services and develop new features, personalize your experience and meal recommendations, process payments and prevent fraud, and comply with legal obligations.

3. Data Sharing

We do not sell your personal information to third parties. We may share your information with delivery partners to fulfill your orders, payment processors to handle transactions, analytics providers to help us improve our services, and legal authorities when required by law. All third-party partners are bound by confidentiality agreements and are only permitted to use your data for the specific purposes outlined above.

4. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, analyze site traffic, and deliver targeted content. You can control cookie settings through your browser. Disabling cookies may limit certain features of our service.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption of data in transit and at rest, secure payment processing through PCI-compliant providers, regular security audits, and access controls limiting employee access to personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access the personal information we hold about you, request correction of inaccurate data, request deletion of your personal data, opt out of marketing communications, and request a portable copy of your data. To exercise any of these rights, please contact us at hello@bheemaspaakashala.com.

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the “Last updated” date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@bheemaspaakashala.com, call us at (404) 555-0123, or write to us at our Atlanta, GA office.